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I wanted to echo our sincere thanks for this and so many other wonderful items you have produced for us over the past several years - we always know you will help us with insights about trends and new ideas, colors, etc., and provide incredibly quick turnaround and responses to all of our questions. Thank you for your outstanding customer service and high-quality work.
Susan B. Lawrence Berkeley National Laboratory
Working with the people at Matrix is always a pleasant experience; their response to questions are always quick, our orders are always on time, and each order seems to be their top priority no matter what size job they are doing for me. They make me feel like I am their only customer and nothing is ever too small or unimportant.
Charlene M. Food Industry
The best thing about Matrix is how knowledgeable and responsive they are. Whether it's an idea, an order, or an informational request, Kevin quickly provides answers, quotes, and links to samples so we can focus together on how best to accommodate my queries.
If I have billing questions, they're turned around in 24 hours. I'm never in the dark with Matrix!
Gee R. Beverage Company
We have enjoyed a long time affiliation with Matrix, having them process special orders quickly for our retail sales and special events, and keeping up with our employee t-shirt and hat orders. The sales staff are always quick to respond and ready to help.
Janice J. Hospitality Industry
Matrix is always there for us, great service, great pricing, on time delivery! Kevin truly seeks to understand your business and works with you to deliver products that fit your needs.
Dennis C. Non-profit Organization
I have been working with Matrix Promotional for over 2 years now and what I appreciate most is their high level of reliability. Their service is always prompt and thorough, and I never have to worry about product not arriving on time.
Christina B. Sports & Fitness Industry
I've worked with Kevin and Matrix promotional for several years now. Kevin is terrific -- responsive, friendly, and works with me to get the product I need for the best price.
Diane M. UC Berkeley
Matrix has been an excellent partner for our branded apparel and specialty item needs. They have been efficient and very helpful, especially with tight deadlines. They did an outstanding job for a key, large scale event that required tremendous flexibility and attention to detail. Their creative work is excellent and their quick turnaround incredibly helpful.