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101 A Clay Street #212 San Francisco, CA 94111
Phone: (800) 776-8337
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Welcome to the Leaders in Promotional Products and Branded Apparel

On time. On Budget. On Brand. Always!

  • Personalized service from experienced branding & promo experts, means a stress-free process for you
  • Choose from the latest in branded products for your next event or tradeshow
  • Competitive pricing that will keep you on budget
  • On -Time Delivery! We don’t mess around - it will be there. We have never missed a delivery date since our first order in 1981
  • Matrix is a Women-owned business located in the San Francisco Bay Area/Silicon Valley with locations all over to service any shipping destination

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Client Testimonials

  • Working with Matrix Promotional and Kevin Casci has been an excellent experience. We have used them to supply us with various swag items ranging from Nerd Nation T-shirts, stadium bags, certificate folders, water bottles, and playing cards to name a few. I would strongly say that Kevin and Matrix are strong partners in the success of our programs. I would select Matrix as a vendor again and would vouch for them against any competitor.

    - Terence B., Stanford University

  • Matrix has been an excellent partner for our branded apparel and specialty item needs. They have been efficient and very helpful, especially with tight deadlines. They did an outstanding job for a key, large scale event that required tremendous flexibility and attention to detail. Their creative work is excellent and their quick turnaround incredibly helpful.

    - Jason C., Boy Scouts of America

  • I've worked with Kevin and Matrix promotional for several years now. Kevin is terrific -- responsive, friendly, and works with me to get the product I need for the best price.

    - Diane M., UC Berkeley

  • I have been working with Matrix Promotional for over 2 years now and what I appreciate most is their high level of reliability. Their service is always prompt and thorough, and I never have to worry about product not arriving on time.

    - Christina B., Sports & Fitness Industry

  • Matrix is always there for us, great service, great pricing, on time delivery! Kevin truly seeks to understand your business and works with you to deliver products that fit your needs.

    - Dennis C., Non-profit Organization

  • We have enjoyed a long time affiliation with Matrix, having them process special orders quickly for our retail sales and special events, and keeping up with our employee t-shirt and hat orders. The sales staff are always quick to respond and ready to help.

    - Janice J., Hospitality Industry

  • The best thing about Matrix is how knowledgeable and responsive they are. Whether it’s an idea, an order, or an informational request, Kevin quickly provides answers, quotes, and links to samples so we can focus together on how best to accommodate my queries. If I have billing questions, they’re turned around in 24 hours. I’m never in the dark with Matrix!

    - Gee R., Beverage Company

  • Working with the people at Matrix is always a pleasant experience; their response to questions are always quick, our orders are always on time, and each order seems to be their top priority no matter what size job they are doing for me. They make me feel like I am their only customer and nothing is ever too small or unimportant.

    - Charlene M., Food Industry

Our Clients

Promo NEWS

Stanley Launches Apparel Line

Consumers can now proudly swear fealty with more than just the brand’s drinkware.

The Stanley Quencher gained unprecedented consumer loyalty throughout the past year, solidifying its status as the top-selling drinking vessel in the market.

Now, the company has launched an apparel line.

On offer for Stanley fans who want to “Wear the Bear” (the tagline for the collection, in a nod to the brand’s logo) are basics like T-shirts, caps, hoodies, sweatshirts and socks.

This crewneck sweatshirt features two embroidered Quencher tumblers on the left chest. Colors include black, rose quartz, cream and even Stanley green – in homage to the Hammertone green that Stanley, a brand that’s more than 100 years old, made popular with its classic vacuum bottle for many decades.

The Classic Patch corduroy cap in ginger has an embroidered patch.

Stanley also has T-shirt options for kids, with screen-printing in bright, eye-catching colors.

The Kids Roar Tee in cream has a playful imprint.

Stanley isn’t the first retail drinkware line to expand into clothing. Competitor YETI also has an apparel line with T-shirts, caps and beanies.

In recent weeks, shoppers stormed Target locations to snag a special-edition “Galentine’s Day” Stanley Quencher. Stanley also responded to consumer concerns about lead in the vessels, saying they’re “making progress on innovative, alternative materials for use in the sealing process.” Vacuum-insulated tumblers like the Quencher are often constructed with a small lead pellet in the bottom to seal the insulation. It’s encased in glass and therefore inaccessible by users unless the drinkware is badly damaged.

8 Ways To Deal With Rejection in Sales

Hearing “no” comes with the territory, but it doesn’t have to impact success. Check out these eight ways to contend with rejection constructively and move more sales to the close.

Rejection is never easy – particularly in sales, where a person’s response is directly tied to your livelihood. It can be tempting to let “no” poke holes in your confidence, which can lead to call reluctance. However, preparation and persistence are often rewarded. According to data collated by Peak Sales Recruiting, more than 40% of sales reps give up on a lead after one follow-up call, but six in 10 customers will say “no” four times before saying “yes.”

So, when rejection threatens to throw you off your game, remember these eight tips:

1. Expect rejection.

Being told “no thanks” is part of being a sales rep. Expecting it will mean you’re less surprised and caught off guard when you do hear it, and you’ll be less likely to take it personally. A “no” also gives you an opportunity to create responses to common objections. If that doesn’t work, practice picking yourself up, dusting yourself off and moving on to the next call.

2. Know your strengths.

Do you offer unparalleled customer service? Soup-to-nuts creative services? Always-met deadlines? Remind yourself consistently of the value you offer and the things that define you in an environment of uncertainty, which will help you psychologically withstand rejection.

3. Shift your mindset.

Look at every call or email as a learning opportunity: Track what works and what doesn’t, and make tweaks as you go. After each conversation, whether you get a “yes,” “no” or “maybe,” ask yourself what skills you used on the call and adjustments you could make.

4. Review your strategy.

If you’re hearing more “nos” than normal, analyze your strategy. Are you calling on the right people? Could the time of day be impacting their response? Are you communicating clearly what you offer and how it can help them? Take a good look at your process, and also ask for honest feedback from current clients, colleagues and your manager.

60%: The percentage of customers who say “no” at least four times before saying “yes”. (Peak Sales Recruiting)



5. Be persistent.

A lead or prospect may have said “no” last quarter, but try calling on them again. Data shows that it takes several “nos” before a “yes.” Maybe in the past three months, their circumstances have changed. You won’t know if you don’t ask, and they may have more of a listening ear the second time around.

6. Measure progress.

Track your “yeses,” “nos” and “maybes” – you might be hearing fewer straight-up rejections than you think. Monitoring responses will also help you gauge how tweaks to your strategy are impacting your success.

7. Listen to understand.

If the person you call on says “no,” ask questions to figure out why. It’s most likely a concern in one of four areas: time, money, authority or effort. See if you can find out where their concern lies, then fall back on the value you offer to counter that objection. A hard “no” could potentially turn into, “I’d like to know more.”

8. Shadow other sales reps.

Ask successful colleagues if you can sit in on their sales calls. Take note of the words they use, the questions they ask, their tone and how they respond to objections. Even if you’re a veteran, it’s a good idea to take some time for a fresh look on the process and dive into another rep’s strategy to find what works.

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Matrix Promotional Marketing
101 A Clay Street #212 San Francisco, CA 94111
Phone: (800) 776-8337

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